Policies at The Knitting Witchling
At The Knitting Witchling, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Our Shipping Policy
How It Works
I ship orders every Monday, Wednesday, and Friday, with all orders placed after 5 PM EST on Friday going out on Sunday.
Pre-orders will be shipped according to the timeframe given in the order listing.
Returns
How It Works
We do not accept returns or cancellations on orders for any reason, with the following exceptions:
- The item was clearly defective upon being shipped. ( Orders damaged or lost in transit do not qualify. )
- Items within a custom order or a pre-order have not been dyed yet.
- It has been fewer than 6 hours since submitting an order for in-stock inventory.